Privacy Policy and Cookie Usage

The data controller of the Elva E.P.T AS website is Elva E.P.T AS. If you have any questions, please contact us at info@elvaept.ee.

Elva E.P.T AS processes the personal data of its clients and contact persons who have expressed an interest in using our services or have previously used our services.

1. Definitions
The processing of personal data refers to any activity performed with a website user’s personal data, including collecting, processing, storing, amending, or deleting data.

Users are all individuals who visit the website or share information with Elva E.P.T AS, for example, by contacting Elva E.P.T AS via email.

2. General Terms of Processing

By confirming the privacy policy, you consent to the processing of your data in accordance with this privacy policy.

Elva E.P.T AS collects the following personal data of users via the website in the ways described below:

User’s name and email address – provided by the user when submitting an inquiry to respond to their request;
Website traffic statistics – via Google Analytics and Facebook Pixel.

3. Use of Personal Data
Elva E.P.T AS uses personal data to respond to user inquiries and to communicate with users.

Elva E.P.T AS uses website traffic statistics to improve the user experience of the website and for more effective marketing.

Users have the right to prohibit the processing of their personal data at any time, except when it is necessary for fulfilling contractual obligations, including providing services.

4. Transfer of Personal Data to Third Parties

A third party is a partner of Elva E.P.T AS who processes personal data and whose product or service is used by Elva E.P.T AS to provide services to the user.

5. Retention and Security of Personal Data

Elva E.P.T AS retains personal data as long as it is necessary to fulfill its purpose or as required by law.

Elva E.P.T AS takes all reasonable measures to protect processed personal data. Access to modify and process personal data is restricted to authorized persons, and all user data is treated as confidential.

6. User Rights

Users have the right to:

Request access to their data at any time;
Demand correction, supplementation, or deletion of their personal data as permitted by law;
Request restrictions on the processing of their personal data.
If users have questions about their rights or believe that Elva E.P.T AS has violated their rights in processing their data, they should contact us at info@elvaept.ee.

If users believe their rights have been violated, they also have the right to contact the Data Protection Inspectorate.

7. Cookies

The website elvaept.ee uses cookies to ensure a better user experience, more effective marketing, and to collect usage statistics.

A cookie is a small text file that the browser automatically saves on the device used by the client. Cookies are used to collect information about how the client uses the website to make the site more personalized and user-friendly. Cookies may be created by various service providers, such as Google and Facebook. Cookies do not pose a threat to the user’s device.

There are two types of cookies:

Persistent cookies remain stored in the cookie file on the user’s computer permanently. They can be used to recognize the user as a returning visitor to the website and to customize the site’s content according to the user’s needs or to collect statistical data.
Session cookies are temporary and disappear when the user leaves the website or closes the browser. Session cookies may be used to enable certain website functionalities, such as submitting a service or product request.
Cookies are used to collect information about how the website is used to make it more personalized and user-friendly for users. Additionally, cookies help collect user statistics to measure and improve the website’s performance and provide baseline data for effective marketing activities.

A user is deemed to have agreed to cookies if cookies are enabled in their browser settings. Browsers often allow cookie storage on user devices by default. Users can disable or delete cookies in their devices by changing their browser settings. If cookies are disabled, the website may not function properly.

Instructions for deleting and configuring cookies in the browser: Chrome, Internet Explorer.

For usage statistics, Elva E.P.T AS uses Google Analytics, collecting data on visited subpages, visit durations, and other statistics.